We need to get some type of system in place to help us deal with customer requests and customer complaints so that we can fix any problems and hopefully implement some of the features that customers would like to see in our products. We want to make our product even better and get even more people to buy from us rather than our competitors. I have been told that there are CRM solutions that we could use to help with this, can anyone tell me where I can learn more about my options for this type of system and software?

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